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Privacy Policy

Introduction

This Privacy Policy ("Policy") explains in general terms how The Boat Warehouse ("we" "our" or "us") protects the privacy of your Personal Information. We are firmly committed to protecting the privacy and confidentiality of Personal Information and maintain robust physical, electronic and procedural safeguards to protect Personal Information in our care.

1. What is Personal Information?

Personal information is information that specifically identifies an individual such as a name, address, telephone number, email address, or other account number, and information about that individual's activities when directly linked to that person such as information about his or her use of The Boat Warehouse' website or services. Personal information also includes demographic information such as date of birth, gender, geographic area and preferences when such information is linked to other Personal Information that identifies you. Personal information does not include "aggregate" information, which is data we collect about a group or category of products, services or people, from which individual identities have been removed.

2. Personal Information we collect

The Boat Warehouse collects Personal Information in a number of ways, including, for example, when you: (1) register and set up an account; (2) complete the Contact Us form; or (3) contact us by email or phone. When you visit the The Boat Warehouse website, some information is also automatically collected, such as your computer's Internet Protocol (IP) address, your computer's operating system, the browser type, the address of a referring web site, and the time and date of your visit. We treat this information as Personal Information if we combine it with or link it to any of the identifying information mentioned above. Otherwise, it is used in the aggregate only.

3. How we use Personal Information

3.1 We collect and use your Personal Information to operate our web site and deliver our services to you. We will use your Personal Information to: deliver products you have purchased from us, resolve enquires, billing and credit control, sales support, product information and newsletters.

3.2 We will treat all information we collect from you as strictly confidential. The Boat Warehouse does not rent, lease nor make available its customer lists or any other information contained in your account (including client details), to third parties. We will not reveal, disclose, sell, distribute, rent, licence, share or pass onto any third party (other than those who are contracted or supply services to The Boat Warehouse including spam filter operators) any Personal Information that you may have provided to us, or stored in your account, unless we have your express consent to do so, other than in the circumstances set out in the next paragraph.

4. Your Privacy

4.1. The Boat Warehouse respects the rights and privacy of its customers. The Boat Warehouse will not disclose any material uploaded to The Boat Warehouse's servers to anyone else without your permission, unless:

  • as permitted or required by law;
  • to various regulatory bodies and law enforcement officials and agencies to protect against fraud and for related security purposes.

4.2. You, as a customer are entirely responsible for maintaining the confidentiality of your personal details, account details and password. Your passwords protect your Personal Information and you are wholly responsible for any and all activities that occur under your account or in respect of your use of this service. Please advise us immediately if you suspect the security of your password or account has been compromised in any manner.

4.3. You agree that the internet is an inherently insecure medium for the transmission of data and intellectual property. At any time, your electronic transmissions from any location to The Boat Warehouse's service may be monitored, redirected, or otherwise interfered with by a third party. The Boat Warehouse has security features in place to protect your Personal Information from unauthorised access. We maintain our servers in a controlled, secured environment. However, The Boat Warehouse does not make any representations as to the effectiveness of these measures.

5. Advertising Partner

When visiting our web site our advertising partner may place cookies on your browser for targeted advertising purposes. Data that is collected for this purpose may include your IP address, cookie identifiers and website activity. This data may be used to display The Boat Warehouse' advertising on other web sites you may visit. To opt out of our targeted ads visit the DAA opt-out site or the NAI opt-out site, or for those in Europe, the EDAA opt out site.

6. Feedback

We welcome your feedback. If you have any comments or concerns about this Privacy Policy or would like to contact us for any reason, please click here for our contact details.

7. Policy Changes

From time to time, The Boat Warehouse may review and update its Privacy Policy. Revised versions will be updated on this website.

8. Further Privacy Information

For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner's website.